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WHY COMPANIES PREFER Doc Pro?
  • Quick access to documents – Saves time locating files/documents.
  • Full security – Prevent unauthorised access or modifications.
  • Auto numbering, auto revision and auto filing of documents.
  • Auto distribution. No more physical or manual work.
  • Electronic approval by Password.
  • Tracks every change made – Change Histroy.
  • Keeps employees updated on any outstanding assignments/work.
  • Easy Browse or Search functions.
  • Accepts all types of documents – words, powerpoint, pdf, photos, scanned documents, electronic faxes, spreadsheets, etc.
  • Simple 6 Steps “Create” Or “Import” Documents.
  • Meets ISO9001/14001/18001/TS16949 /HACCP documentation requirements.
  • Login specific to Super User, Administrator and User Groups.
  • Intranet based system – Any location can login or share the software.

MAKING AN INTELLIGENT DECISION WITH Doc Pro
  • Make Document Security your NO.1 priority.
  • Reduce paper and printing costs.
  • Save on filing cabinets and all other costs related to documentation.
  • Rental is NON TAXABLE. It is an operating expense.
  • Stop paying 20% to 25% on yearly maintenance support.
  • Stop paying for additional user licenses. Ours is an OPEN license system.
  • Improve Work time – All PENDING work is tracked 100% by the system.
  • Save Thousands of Ringgit with Doc Pro Intranet version. Access anywhere.



Develop specially to meet SMIs (Small Medium Industries) requirements, it helps addresses:

Customer organization issues
Increase in leads to sales closure ratios
Analyzing customer and sales information
Monitoring and controlling of sales and sales personnel
 

Consisting of a total of 6 modules:  1 | 2 | 3 | 4 | 5 | 6


Module 1 – Customer Management
Objective
  • To manage customer profiles – With a click of a button, you can add, edit and update contact and company details.
  • To conduct follow-ups easily – Leads can be added, edited, updated and converted to an account for your sales closure.
  • To manage Sales quotation and Sales Order - sales campaign, quote and orders can be created by each customer lead or account.



Module 2 – Sales
Objective
  • To provide notification - Your customers can now be notified on a sales campaign via electronic mail to ensure that your customers are always updated with upgrades, discounts or promotional events.
  • Track sales quotation and sales order - Quotatation can be converted to a sales order. You are able to track the status of each quotation or sales order for further decision making.



Module 3 – Inventory
Objective
  • To manage product details - Information about the products and services provided by your organization can be created and maintained efficiently, thus enabling you to create accurate sales quotations and sales order.



Module 4 – Organiser
Objective
  • To plan activities and appointments – View your sales personnel’s appointments for monitoring purposes.
  • Communicate reminders - Send an email or sms to customers regarding scheduled appointments or sales activities.



Module 5 – Report
Objective
  • To maintain reports for each customer – reports are to record any notes, progress and discussion with the customer.



Module 6 – Issue & Action
Objective
  • To enable action to be taken on customer's feedback - When an issue is logged into the system, the appropriate response/solution can be provided.
  • To track all issues raised by a customer – keeping track of all the issues, would enable better decision making or improvement in services.



Target User
  • Sales Manager
  • Sales Personnel / Executive
  • Marketing Manager
  • Marketing Executive 
Why CRM?
  • Ensures your sales people are accurately tracking each actual sale system, by converting opportunities into closed orders.
  • Enables you to store your clientele and sales information an organization needs to develop for effective sales, marketing and customer-service strategies.
  • Empowers an organization to build stronger, more profitable relationships with customers and prospects.
 

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